Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the Website and tells you about your privacy rights and how the law protects you.

Please read and understand this Privacy Policy carefully. If you do not agree with our policies and our practices in the way we treat your information including without limitation, Personal Data and any other information, do not use the Website. Your use or access of the Website, thus, shall constitute your agreement to this Privacy Policy.
Capitalized terms not defined herein shall have the same meaning as ascribed to them in the Terms of Use available at [insert].

Interpretation and Definition

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following definitions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.

Definitions

For the purposes of this Privacy Policy:

Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.

Cookies are small files that are placed on your computer, mobile device or any other device’ hard disk by a website, containing the details of your browsing history and your preferences on that website .

Personal Data is any information that relates to an identified or identifiable individual.

Service Provider means any natural or legal person who processes data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform other services related to the Service or to assist the Company in analyzing how the Service is used.

Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

Collecting and using your Personal Data

Types of Data Collected

Personal Data
While using our Website, we may ask you to provide us with  or we may collect certain Personal Data that can be used to contact or identify you. Personal Data includes:

Email address
First name and last name
Phone number
Address

Usage Data

Usage Data is collected automatically when using the Website.

Usage Data may include information such as your device’s Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our Website or when you access the website by or through a mobile device.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on our Website and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Website. The technologies we use may include:

  • Cookies or Browser Cookies. You can instruct your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if you do not accept Cookies, you may not be able to use some parts of our Website. Unless you have adjusted your browser setting so that it will refuse Cookies, our Website may use Cookies.
  • Web Beacons. Certain sections of our Website and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on your device when you go offline, while Session Cookies are deleted as soon as you close your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies
Type: Session Cookies
Administered by: Company
Purpose: These Cookies are essential to provide you with Services available through the Website and to enable you to use some of its features. They help to authenticate Users and prevent fraudulent use of user Accounts. Without these Cookies, the Services that you have asked for cannot be provided, and we only use these Cookies to provide you with those Services.

Cookies Policy / Notice Acceptance Cookies
Type: Persistent Cookies
Administered by: Company
Purpose: These Cookies identify if Users have accepted the use of cookies on the website.

 Functionality Cookies
Type: Persistent Cookies
Administered by: Company
Purpose: These Cookies allow us to remember choices you make when you use the website, such as remembering your login details or language preference. The purpose of these Cookies is to provide you with a more personal experience and to avoid having to re-enter your preferences every time you use the Website.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide you with news, special offers and general information about other products, and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

To manage your requests: To attend and manage your requests to us.

For other purposes: We may use your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and evaluating and improving our website, products, services, marketing and improving your experience on the Website.

We may share your Personal Data in the following situations:

  • With Service Providers: We may share your Personal Data with Service Providers, Company’s agents, employees, or other third party advertisers who require the information for the purposes of operating and maintaining the Website or to monitor and analyze the use of our website, and to contact you for promotions.
  • With Affiliates: We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy.
  • With business partners: We may share your Personal Data with our business partners to offer you certain products, services or promotions
  • With other users: When you share Personal Data or otherwise interact in public areas with other Users, such information may be viewed by all Users and may be publicly distributed outside.
  • With your consent: We may disclose your Personal Data for any other purpose with your consent.

Retention of your Personal Data

The Company will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Website, or we are legally obligated to retain this data for longer time periods.

Transfer of your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that your Personal Data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place to ensure the security of your Personal Data.

Your Access to your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data that we have collected from you.

Our Website may give you the ability to delete certain information about you from within the Website.

You may update, amend, or delete your information at any time by signing into your Account if you have one, and visiting the Account settings section that allows you to manage your Personal Data. You may also contact us to request access to, correct, or delete any Personal Data that you have provided to us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Where you have provided your consent to the collecting of your Personal Data by us, you may withdraw your consent at any time by sending a communication to us specifying which consent you are withdrawing. Please note that the withdrawal of your consent does not affect the lawfulness of any processing activities based on such consent before its withdrawal. However, please note that in the event you withdraw your consent, we cannot ensure the continuity or quality of the services being provided to you.

Disclosure of Your Personal Data

Law enforcement
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

Security of Your Personal Data

The Personal Data that you provide, subject to disclosure in accordance with this Privacy Policy, shall be maintained in a safe and secure manner.

The security of your Personal Data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security, we offer no representation, warranties or other assurances that the security measures are adequate, safe, foolproof or impenetrable. As a User of the Services, you have the responsibility to ensure data security. The Company does not take any responsibility for you or any third-party circumventing the privacy settings or security measures contained on the Website.

Children’s Privacy
Our Service does not address anyone under the age of 18. We do not knowingly collect Personal Data from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from anyone under the age of 18 without verification of parental consent, we reserve the right to take steps to remove that information from our servers, without prior notice to you.

Links to the other websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s website. We strongly advise you to review the Privacy Policy of every website you visit.

This Privacy Policy shall apply solely to all Personal Data you provide on the Website and all Personal Data that the Company collects on the Website.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.

Changes to the Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us
If you have any questions, comments, complaints or suggestions in relation to this Privacy Policy, or any other concerns about the way in which we use, disclose or process your Personal Data, please contact our grievance redressal officer, Shaoni Majumdar at [email protected]. We shall endeavor to address all requests/complaints will be within thirty (30) days from the date of such a request/complaint being made.

This Privacy Policy has been last updated on 21/09/2023